Hijinks wrote:Oh yeah, thanks for those references -- I always comparison shop. It's just that that's the only US site I could find that carries that brand. I even tried Froogle.
Ive just gotta say your avatar is way cool.



Zach wrote:Ive just gotta say your avatar is way cool.
Amanda,
We are sorry to hear of the inconvenience with the bulb. Some manuals were missing from the packages.
We normally don’t issue refunds but given the circumstances we will go ahead and issue this. Please send the bulb and a copy of your receipt directly to us. Our address is listed below. Please include a brief note with your address and telephone number as well as a quick summary of the situation (or a copy of this email). Please be advised that there will be no refunds issued without a receipt. Please allow 6 to 10 weeks for processing.
If you would like us to exchange it for a ReptiSun 5.0 I can certainly do that as well. Please let me know if you’d like to do this.









Leigh wrote:Zach wrote:kvega92 wrote:How long should you leave your UVB bulb on
I would say about 8 hours....
So how long do you leave the basker on for, mine are both on for 12 hrs, with a couple of minutes delay between the two





Hijinks wrote:Leigh wrote:You might just get the damadged skin around the eye come off before the next due shed, are you bathing it in water daily, or just letting it take its course?
It's very stiff and it's stuck fast to his eye right now. So I am hesitant to interfere, but I am providing a humid hide for him.




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